This Privacy Policy explains how Reference To Video ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and AI video generation workflows powered by third-party model providers.
By accessing or using Reference To Video, you agree to the collection and use of information in accordance with this policy.
We may collect the following categories of information:
- Account Information: Name, email address, password (stored in hashed form), and other details you provide when registering or updating your profile.
- Billing Information: Limited payment-related information handled via our payment providers (such as Stripe), including billing address and transaction identifiers. We do not store full payment card numbers on our servers.
- Usage Data: Information about how you interact with Reference To Video, such as pages visited, features used, model selections, prompts, settings, and time spent in different parts of the product.
- Content You Provide: Prompts, uploaded images, uploaded videos, and generated outputs. We use this content to provide the service (for example, to run video generation, show your history, and debug issues).
- Device and Log Information: Technical details about the device and connection you use to access Reference To Video, such as IP address, browser type, operating system, and basic log information (timestamps, request paths, error messages).
We use the information we collect for purposes such as:
- Providing, operating, and maintaining Reference To Video and your account
- Processing payments, managing subscriptions, and delivering the correct plan limits and credits
- Running AI video generation, image-to-video, video-to-video, and related media processing workflows using third-party model providers
- Improving and monitoring the performance, stability, and security of Reference To Video
- Understanding feature usage so we can prioritize improvements and fix issues
- Communicating with you about updates, security notices, and support-related matters
- Detecting, preventing, and addressing fraud, abuse, or technical problems
We do not sell your personal information.
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
To operate Reference To Video, we rely on third-party vendors and service providers, for example:
- Cloud infrastructure and storage providers that host our application and store data
- Payment processors (such as Stripe) that handle subscription billing and payments
- Analytics and monitoring tools that help us understand product usage and reliability
- Customer support or communication tools used to respond to your requests
- AI model providers that process your prompts, images, and videos to generate results
These third parties only receive the information necessary to perform their services for us and are obligated not to use it for other purposes.
We retain personal information for as long as it is reasonably necessary to provide Reference To Video, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period may vary depending on the type of data and how you use the product.
If you close your account, we may retain certain information for a period of time where required or permitted by law, or for legitimate business purposes (for example, record-keeping and fraud prevention).
You can:
- Access and update certain account information from your profile or settings page
- Adjust email preferences by following the unsubscribe instructions in our emails or, where available, in your account settings
- Request support or account-related changes by contacting us
Depending on your location, you may have additional rights regarding your personal data under applicable law. You can reach out to us if you wish to exercise those rights, and we will respond as required by law.
We may update this Privacy Policy from time to time. When we do, we will revise the "date" at the top of this page and, where appropriate, provide additional notice.
If you have any questions about this Privacy Policy or how we handle your data, please contact us.